Implementation of Excellence

Management of the company has developed the vision and values. The basic concept of the company is to provide services with magic moments to make people happy. The realisation of set goals is being daily supervised and validated. Therefore specific indicators have been developed, which are being controlled within the departments of the company to actively involve the employees in setting and realising goals, as well as in division of responsibilities.

There are monthly information meetings held for the employees. The manager of each division has to evaluate goals and results during these meetings.

Achievements and continuous improvement
By gradually implementing the Balanced Score Card approach we have achieved that
- every employee knows connections between processes, results and their individual responsibilities;
- process of setting priorities and making decisions is clear and purposeful;
- comprehensive thinking is used to reach goals.