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What is Excellence?


Already for 25 years European leading organisations have been using EFQM Excellence Model which is one of the three world-wide Total Quality Management instruments.

EFQM Excellence model as a philosophical background in combination with organisational self-assessment and continuous improvement implementation creates the base for the organisation’s excellence, sustainability and future success.

To become strong and successful your organisation has to find the spirit of excellence to be always a bit better than you are today. EFQM Excellence model helps you to do this in the structured direction focusing on areas that matter to you directly and not just giving some generic ideas about „ideal organisations”.


Have a look at EFQM Excellence model and its impact!

... the cogs of the enabler criteria link into each other to move the big results-wheel which moves the cograil of the business results upwards...


How does the excellent company differ?


EFQM Award winning companies were in various researches proven as the companies with much higher economic results (e.g. Return on Investment, profit margins) compared to average organisations with some indicators, such as profit per employee or turnover per employee, are even 75% higher than the average. Of similar importance are non-economic results, where companies implementing EFQM Excellence model reach very high levels of satisfaction among customers, society and employees, with highly satisfied employees delivering exceptional productivity up to 82 % higher than the in the average company.

Sustainable and continuous growth of all types of companies can be ensured by following excellence principles in strategy, leadership, people, processes and resources that are linked and developed by all people involved.